• Account will be put on hold and further deliveries withheld until due payment is received.
• For customers with a credit account, credit facilities may be withdrawn.
• Interest at the rate of 2% per month may be charged from the due date of payment.
• A collection agency may be instructed to call on the Buyer to seek settlement.
• Legal proceedings may be instituted for the recovery of outstanding sums and the Company shall be entitled to recover from the Buyer all costs incurred thereby. 

If a cheque is received which exceeds the Order value, the balance will be retained and credited to the Buyer's account.

If a cheque is received which is less than the Order value, then the cheque will be returned to the Buyer, and any empty cartridges retained by the Company. The Goods will be delivered as soon as the correct payment has been received.

If no payment is received with an Order, then the Buyer will be informed and any empty cartridges retained by the Company. The Goods will be delivered as soon as the correct payment has been received.

If the Buyer does not include the delivery address on the Order, or quotes an invalid delivery address, then the payment will be processed by the company and held on account until the delivery address is notified. Any empty cartridges will be retained by the Company.

Any amounts held on account through over-payment or because of invalid delivery addresses will become the Company's money after 12 months.

The Company may transfer information about the Buyer to its bankers/financiers , in order for them to provide their services to the Company and other customers of theirs and to help them to (a) obtain credit insurance (b) undertake credit control (c) undertake assessment and analysis (including credit scoring, market, product and statistical analysis) (d) securitise debts and (e) protect their interests.

The Company or its bankers/financiers may make credit reference agency searches in respect of the Buyer's business and its principals. Please note that credit reference agencies make a record of searches which may be used to prevent fraud or money laundering or by other subscribers to make credit decisions about the Buyer.

The Company's bankers/financiers may give information about the Buyer and its indebtedness to the following for the purposes stated:

a) any other divisions or associated companies of theirs for the business purposes of such divisions or companies;

b) their insurers or the Company's insurers to quote for and issue any credit policy or to deal with any claims;

c) any advisers acting on their's or the Company's behalf so the advisers can carry out their services;

d) any business to whom the Buyer's indebtedness or the Company's financing arrangements with the Buyer may be transferred to facilitate such transfer;

e) to any person to whom they have a duty of disclosure or to whom the law permits disclosure.

The Company's bankers/financiers may make decisions about the Buyer solely using an automated decision making process, such as credit scoring ; however, they will tell the Company (and in turn we will tell the Buyer) if they make a significant decision only using such a process. The Buyer can then request through the Company a review of their decision using other means.

The Company's bankers/financiers may monitor and/or record the Buyer's phone calls to them for training and/or security purposes.

The Company will provide you with details of its bankers/financiers on request, including a contact telephone number from where the Buyer can obtain details of the credit reference agencies used by them and any third parties to whom information is transferred.